Post by shawnturner on Jan 9, 2018 12:33:18 GMT
Hi,
It has had audio issues from the start. First problem was that if I had a youtube video running in Chrome and minimized the window the video crashed.
I suspected that this was the audio driver because I could hear clicking when this happened.
I changed the audio drivers to default windows HD audio and that fixed the problem, however now there was a new problem - every time there was any sound, there would be clicking right before it, and a "white noise" sound for a few seconds after it.
Otherwise the sound was ok. To fix this I downloaded the latest Realtek audio driver from dell.com (v 6.0.1.8166) and installed it.
This made the clicks/white noise go away (good) but the audio itself sounds like a tin can, no base at all, even if I turn my subwoofer all the way up.
Any ideas how to fix this?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References: en.community.dell.com/support-forums/laptop/f/3517/t/20023010
product animations
It has had audio issues from the start. First problem was that if I had a youtube video running in Chrome and minimized the window the video crashed.
I suspected that this was the audio driver because I could hear clicking when this happened.
I changed the audio drivers to default windows HD audio and that fixed the problem, however now there was a new problem - every time there was any sound, there would be clicking right before it, and a "white noise" sound for a few seconds after it.
Otherwise the sound was ok. To fix this I downloaded the latest Realtek audio driver from dell.com (v 6.0.1.8166) and installed it.
This made the clicks/white noise go away (good) but the audio itself sounds like a tin can, no base at all, even if I turn my subwoofer all the way up.
Any ideas how to fix this?
Please help.
Thanks!
I didn't find the right solution from the Internet.
References: en.community.dell.com/support-forums/laptop/f/3517/t/20023010
product animations